o *USSD (*123#)
o Africell stores and agents
o Electronic channels
o Afrimoney
o Bundles will be activated immediately upon purchase.
o Bundles are strictly valid for the specified duration (e.g., 24 hours, 3 days, or 7 days) and will expire at the end of the validity period.
o Unused data will be forfeited and will not carry over to the next bundle cycle or validity period.
o No refunds or adjustments will be issued for unused data after the bundle expires.
1• When do the changes to Afrinet bundles take effect?
The changes will take effect starting May 12, 2025.
2• Where can I buy Afrinet bundles?
Bundles can be purchased through the following channels:
• USSD (*123#)
• Africell stores and agents
• Electronic channels
• Afrimoney
3• Is there any exclusive offer?
Yes. The Afrinet 500MB 24-hour bundle is available exclusively on Afrimoney for 200 Kz.
4• When will the bundle be available for use?
Bundles are activated immediately upon purchase, and customers can start using them as soon as activation is complete.
5• What happens to unused data?
• Unused data will be forfeited and will not carry over after the bundle’s validity expires.
• No refunds or adjustments will be made for unused data after expiry.
6• Who is eligible to purchase Afrinet bundles?
These bundles are available to all Africell prepaid customers. Postpaid customers are not eligible.
7• Are the bundles subject to any specific policy?
Yes. All bundles are subject to Africell’s Fair Usage Policy. Excessive or unauthorized use may result in service suspension.
8• How can I resolve issues related to these bundles?
You can call 123 or contact us via Facebook Messenger for support.
