Marca*123*3*1*1# para Diário
Marca*123*3*2# para 3 Dias
Marca*123*3*3# para Semanal
Marca*123*3*4*1# para Mensal
E segue as instruções
1• What is the Socializa package
It is a data package from Africell that offers exclusive access to 7 social networks: TikTok, YouTube, Facebook, WhatsApp, Instagram, X (formerly Twitter), and Snapchat.
2• Who can use the Socializa package?
Only Africell prepaid customers with an active Kuyuyu SIM card.
3• Can I use the package for any app or website?
No. The package is restricted to the 7 listed applications. Any other internet access will be charged separately.
4• Does Socializa work on all mobile phones?
Yes, provided the phone is unlocked, uses the Africell Kuyuyu SIM card, and has network coverage.
5• Does the package work outside Angola?
No. It is valid only within Angola, inside Africell network coverage.
6• Can I use Socializa while roaming internationally?
No. Roaming data usage will be charged as regular data outside the package.
7• How can I subscribe to the Socializa package?
You can subscribe through the following channels:
- USSD *123#
- Africell stores
- Afrimoney
- Afrimoney
- ATM
- Multicaixa Express
- Banking applications
- Telopay, Pagaso, 5Linhas, Paypay
8• What do I need to subscribe?
An active Kuyuyu SIM card, sufficient balance (≥ Kz 200), and be within Africell network coverage.
9• What packages are available?
- 500MB for 24 hours
- 500MB (24h) + 500MB (0h–7h) for 3 days
- 1GB, 1.5GB, 2GB, and 4GB with up to 30 days validity
10• Is the subscription immediate?
Yes. The package is activated immediately upon purchase confirmation.
11• Where can I check package prices?
Via USSD menus, Africell stores, Afrimoney app, or authorized agents.
12• How is the Socializa package consumed?
It allows access only to the 7 social apps. Consumption depends on usage within those apps.
13• Can I have more than one Socializa package active at the same time?
Yes. You can subscribe to multiple packages, each with its own validity and balance.
14• Are packages cumulative?
No. Unused data will be lost after the package expires. No rollovers.
15• In which order are packages used?
Packages are used in order of activation: the one expiring first is consumed first.
16• How do I check my package balance and validity?
Dial USSD *123*2*1#.
17• Does the package include calls or SMS?
No. It only provides mobile data for social networks. Calls and SMS are charged separately.
18• What happens when the package expires?
It is automatically deactivated and any unused data is lost.
19• Does the Socializa package renew automatically?
Yes. Automatic renewal is enabled by default if there is sufficient balance.
20• How do I disable automatic renewal?
Dial USSD *123*2*2# and follow instructions to disable.
21• What if I don’t have enough balance at renewal time?
The package won’t renew. You must subscribe again manually.
22• Can I reactivate automatic renewal after disabling it?
Yes. Just dial USSD *123*2*2# again and activate the option.
23• . How can I get help if I have a problem with the package?
Contact:
- Customer Support Line: 19333
- Africell Digital Team on official Facebook page
24• What happens to unused data after expiry?
It is lost. There is no refund or transfer to another package.
25• Where can I find updated information about Socializa?
On Africell’s official channels: website, social media, stores, and USSD.
