What is Konekta?
Konekta is Africell’s brand for mobile broadband, providing internet connectivity on the go, in offices, and at homes. With prepaid SIM cards and data packages, users access ultra-speed internet using Mi-Fi and Routers on Africell’s 4G network.
What is Konekta 4G?
It is a high-speed mobile broadband internet service on Africell’s 4G Network with data volume-based offering.
What is the speed of Konekta 4G?
Konekta offers best-effort access of up to 150 Mbps for Mi-Fi or up to 300 Mbps for Routers.
Where can I buy Konekta 4G?
Visit an Africell store or a Sales Agent to subscribe to Konekta.
What are the requirements to acquire Konekta 4G?
Identification Card (B.I, Driver’s License, Passport) and a valid Email Address are mandatory.
Can I bring my own device to acquire the Konekta SIM?
Yes, you can bring your own Modem (Mi-Fi or Router) and get a free Konekta SIM card without preloading.
Can I get the Konekta SIM card for my Smartphone?
No, you must bring a Mi-Fi or a Router.
How to get the Activation Bonus?
Simply activate the Konekta SIM card on a Konekta 4G Device (Mi-Fi or a Router).
How long will the Activation Bonus be available?
The bonus is valid for 15 days from the activation date.
Can I accumulate the bonus after it expires?
The bonuses will be available until the expiry date. Any unused benefits will be lost.
How can I purchase a Konekta Data Package?
Konekta Data Packages will be available in the *123*5# menu, at Africell Agents, and through Electronic Channels.
How can I check the Konekta balance?
Soon, you will be able to check the Konekta balance by dialing *123*5*KonektaNumber#.
How can I use Konekta on my device?
It’s easy, insert the SIM card and use it. Insert the Konekta SIM into the device’s slim slot, turn on the device, find the WiFi Name, connect your other devices to WiFi, and start browsing.
How can I get the WiFi SSID and password?
For Mi-Fi, you need to open the back cover. The WiFi Name and key are printed on the white paper.
For the Router, the WiFi Name and Password are printed on the back of the device.
How to change my WiFi SSID and password?
- Insert the SIM card into the slot with the chip side down and the notched side facing out.
- Connect your device to Mobile WiFi to access the Internet.
- Type 192.168.8.1 in the browser address bar on your phone and enter the login password for the web-based management page to log in.
- Access WiFi Settings > Basic WiFi Settings to view or change the WiFi name and password.
Where can I ask more questions about Konekta?
To ask more questions about Konekta, you can dial 123 or contact Africell’s digital agents on Facebook Messenger.
What is Konekta?
Konekta is Africell’s brand for mobile broadband, providing internet connectivity on the go, in offices, and at homes. With Konekta SIM cards and their data packages, users can access Ultra-speed internet using MiFi and Routers on Africell’s internet network.
What is Konekta 5G?
It is a Ultra-Speed mobile broadband internet service on Africell’s 5G Network that offers unlimited access to the internet.
What is the speed of Konekta 5G?
Konekta 5G offers best-effort access on the 5G Network. Routers have a capacity of up to 3 to 4 Gbps, while the plan offers a maximum of 100 Mbps.
Where can I get Konekta 5G?
Before subscribing, you need to check the location through our website to ensure that you are in a 5G coverage area. Then, visit an Africell store to subscribe to Konekta 5G.
What are the requirements to acquire Konekta 5G?
An Identity Card (B.I., Driver’s License, Passport), another contact number, and a valid email address are mandatory.
How to check coverage?
Visit an Africell store and you can also check on our website in the Konekta Coverage section.
Can I bring my own device to get a Konekta SIM card?
Yes, you can bring your own modem and get a free Konekta SIM card with no activation benefits.
Can I get the Konekta SIM card for my Smartphone?
No, you must bring a MiFi or a Router.
How to get the Activation Bonus ?
You will receive it automatically upon activating the Konekta 5G SIM card. Your bonus offers free access at 100 Mbps for 30 days.
How long will the Activation Bonus be available?
The 100 Mbps for free is valid for 30 days from the activation date.
How can I buy a Konekta 5G Package?
Konekta Data Packages are available in the *123# menu, at Africell Agents, and through Electronic Channels.
Can I purchase multiple packages?
No, You must wait until the existing bundle is expired.
How can I check the validity of my Konekta 5G?
Through a mobile phone, dial *123*5*KonektaNumber#.
How can I use Konekta on my device?
It’s easy, insert the SIM card and use it. Insert the Konekta SIM into the device’s thin slot, turn on the device, find the WiFi Name, connect your other devices to WiFi, and start browsing.
How can I get the WiFi SSID and password?
For both Konekta 5G Nokia FastMile and Konekta 5G H158, the WiFi Name and Password are printed on the back of the device.
How to change my WiFi SSID and password?
- Insert the SIM card into the slot with the chip side down and the notched side facing out.
- Connect your device to Mobile WiFi to access the Internet.
- Type 192.168.1.1 for Konekta 5G Nokia FastMile and 192.168.8.1 for Konekta 5G H158 in your phone’s browser address bar and enter the web-based management page login password to log in.
- Go to: Network > WiFi Network > Select 2.4GHz or 5GHz > Enter Password > Configure SSID.
Where can I ask more questions about Konekta?
To ask more questions about Konekta, you can dial *123# or contact Africell’s digital agents on Facebook Messenger.